You are here

Our Promise

Customer Service

Customer Care

As important as quality is, backing it up with a commitment to Customer Care is what cements our buyers’ faith in JMC Homes. Our responsibility doesn’t end with the final walkthrough, but continues with our warranty and Customer Care staff who are ready to address problems if they arise.

One Day Response

One Day Response

JMC Homes employs our own team of Customer Care professionals to respond to your Customer Care requests. Since we are local, we are able to respond to your requests in one business day or less.

Talk to us First

Talk to us First

We’re here to help. Please report issues directly to the Customer Care department first. JMC homes has the absolute right to repair problems and our professional team is ready to respond to your needs.

Homeowner Maintenance

Homeowner Maintenance

A well maintained home will keep your family safe and will hold its value longer. There are some simple maintenance items that all homeowners should keep up with to keep their homes in top condition. The new home maintenance manual you received when you purchased your home is the best resource to refer to for reminders on maintenance items.

Customer Service

Submit a Customer Care request

Click below to fill out a Customer Care request and we'll get right back to you.